Privacy policy

Effective Date: January 1, 2025

At Martha Munroe Coaching and Consulting (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [marthamunroe.com] (the “Site”) and use our coaching services.

1. Information We Collect

We collect personal information from you when you visit our Site, sign up for services, or engage in other activities on the Site. This may include:

  • Personal Identification Information: Such as your name, email address, phone number, and billing information.

  • Coaching Information: Such as your coaching goals, preferences, progress, and any other information you choose to share during coaching sessions.

  • Usage Data: Information on how you interact with the Site, including IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on the Site).

  • Cookies and Tracking Technologies: We may use cookies to collect information about your browsing behaviour to enhance your experience on the Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide coaching services: This includes scheduling sessions, communication, tracking your progress, and improving your experience.

  • To process payments: Your payment details may be processed securely for the services you purchase.

  • To improve the Site: We analyze user activity to understand how visitors interact with our website and to improve the functionality and content of the Site.

  • To communicate with you: We may send emails or other communications related to your coaching services, appointment reminders, or newsletters if you’ve opted in.

  • To comply with legal obligations: If required by law or in response to legal process, we may use or disclose your information.

3. How We Protect Your Information

We use commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and regular security updates. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties unless one of the following applies:

  • Service Providers: We may share information with trusted third-party service providers who assist in running our business (e.g., payment processors, email marketing platforms). These service providers are contractually bound to protect your data.

  • Legal Compliance: We may disclose your information if required by law or to comply with legal obligations, such as responding to subpoenas or court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the right to:

  • Access and update your information: You can access and update your personal information by contacting us.

  • Opt-out of communications: You can opt-out of receiving marketing emails by following the unsubscribe link in any email we send.

  • Delete your information: You may request to delete your personal information, subject to any legal retention requirements.

If you are located in certain regions (e.g., the European Union), you may have additional rights under privacy laws such as the General Data Protection Regulation (GDPR). Please contact us if you wish to exercise any of these rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files stored on your device that allow us to remember your preferences, analyze Site traffic, and deliver personalized content.

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the contact form on this website